Contact RazCrypto
Get in touch with our team. We're here to help you with integration, support, or business inquiries.
24/7 Support
Fast Response
Global Support
Email Support
For general inquiries, integration help, and account support
[email protected]
Response time: Within 2 hours
Telegram Support
For urgent issues, technical support, and live assistance
@razcrypto_chat
Response time: Within 30 minutes
Business Inquiries
For enterprise solutions, partnerships, and custom requirements
[email protected]
Dedicated account manager
Send us a Message
Business Hours
Monday - Friday
9:00 AM - 6:00 PM (GST)
Saturday
10:00 AM - 4:00 PM (GST)
Sunday
Emergency Support Only
Technical support available 24/7 via Telegram
Emergency Contact
For urgent security issues, compromised accounts, or payment disputes requiring immediate attention:
Emergency Email
[email protected]Emergency Telegram
@razcrypto_emergencyResponse within 1 hour
❓ Frequently Asked Questions
For fastest resolution, please include:
- Your merchant ID or email
- Payment ID (if applicable)
- Transaction hash (if applicable)
- Detailed description of the issue
- Screenshots or error messages
Yes! We provide comprehensive integration support:
- Code review and debugging
- Webhook setup assistance
- SDK implementation help
- Testing guidance
- Best practices consultation
Check our documentation first for quick answers.
Standard Channels:
- Email: Within 2 hours
- Telegram: Within 30 minutes
- Dashboard Chat: Within 1 hour
Priority Channels:
- Emergency Email: Within 1 hour
- Enterprise Support: Within 15 minutes
- Security Issues: Immediate
